Shipping Destinations:
We currently ship physical products exclusively within the United States.
Shipping TAT:
On average, orders ship within 24-48 hours of purchase. At times we may receive an influx of orders when launching a new product or pattern therefore, shipping times may be extended up to 72 hours.
Shipping Timeframes & Carrier Delays
Estimated delivery dates shown at checkout are provided directly by the shipping carrier and are not guaranteed. Once your order leaves our hands, we have no control over the delivery speed, transit delays, or tracking updates.
Shipping charges will not be refunded due to delays caused by the carrier.
Sew Yours strives to ship all in-stock orders within 24β48 hours (TuesdayβSaturday). During peak periods or sales events, processing may take up to 72 hours. We appreciate your patience and understanding as our small team works hard to get your order out promptly.
Shipping Miscalculations:
If the website miscalculates your shipping cost, We'llΒ refund you the difference.
Combined Shipping:
Should you place two separate orders on the same day,Β we'llΒ doΒ our best to combine your orders and refund the shipping overage,Β we make no promises.Β PleaseΒ contactΒ us ASAP through ourΒ contact link to give aΒ heads-up regarding the two orders.
Damaged Items:
We encourage you to inspect your package upon delivery. If you notice any damage to the packaging, please document it with photographs before opening the package.Β Please contact us within 3 calendar days of delivery to report any damage and submit your photos of the damage. Once we receive your report, we will assess the damage and offer a suitable resolution, which may include a replacement or refund.Β
Lost Packages:
After your order is shipped, you will receive a tracking number via email. Use this number to monitor your package's journey.
Reporting a Lost Package: If your package has not arrived within 5 business days of the expected delivery date, please contactΒ us to let us know you have not received your package.
Investigation: We will initiate an investigation with the shipping carrier to locate your package. This process may take up to 7 business days.
Resolution: If your package is confirmed lost, we will offer a replacement or a full refund, depending on your preference and item availability.
Delivered Packages:
If you can't locate your package, please check with household members, neighbors, or your local post office. We're happy to provide documentation to assist you in filing a claim with the carrier.Β
Please note that Sew Yours is not responsible for replacement or refund of packages marked as delivered. We do not issue refunds for orders marked as delivered by the carrier.
Returned Packages:
Kindly make sure you enter your address correctly at checkout to ensure your package is delivered.Β If we receive a package that has been returned due to an insufficient address,Β we're happy to resend it to you if you provide the correct shipping address in addition to paying the new shipping charges.Β Alternatively,Β we'reΒ happy to refund you the cost of the items minus the shipping charges.Β
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Sew Yours, LLC reserves the right to change our shipping policy at any time. We may also refuse service to any customer, for any lawful reason, and cancel or refund pending orders at our discretion.
At Sew Yours, our mission is to provide bag makers with exclusive sewing patterns, high-quality hardware, and premium supplies that inspire creativity and craftsmanship. We are committed to delivering exceptional customer service, ensuring every maker has the tools and support needed to bring their unique creations to life.
Sew Yours, founded by Melissa, a pattern designer fueled by passion and over twenty years of self-taught experience, Sew Yours is more than just a brand - it's a community where imagination turns into reality. With each handbag she designs, Melissa infuses her love for functional bag-making, ensuring every creation is not only stylish but also practical for daily use.
Meet Hannah, our phenomenal Retail Manager at Sew Yours. Her impeccable organization skills and dedication play a pivotal role in our day-to-day operations. Thanks to Hannah, our inventory stays up-to-date and our orders ship out on time and accurately, ensuring a smooth experience for our growing family of bag makers.
April 2024 marked a milestone for us with the opening of our first brick-and-mortar store, and with it, we were lucky to welcome Angela to our team. Angelaβs radiant energy and deep understanding of bag-making and quilting make her the perfect guide for anyone stepping into our world, whether online or in-person. Her goal? To make your journey from picking the right pattern to completing your dream bag as joyful and effortless as possible.
That same exciting April, Sharon joined our Sew Yours family. With her extensive expertise in bag-making, Sharon has become the go-to person for crafters seeking advice or inspiration. Her dedication to customer service and her eye for quality materials ensure that your bag-making experience is nothing short of excellent.
Cheryl Ann joined Sew Yours in March 2025 to support our growing online business. She helps with order fulfillment, hardware prep, and quality control. Whether sheβs packing an order or double-checking materials, Cheryl Ann brings a steady hand and sharp attention to detail to everything she does.
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