Shipping Destinations:
We ship to U.S. addresses only.
International Customers:
For digital sewing pattern purchases, visit our Etsy store.
Shipping TAT:
On average, orders ship within 24-48 hours of purchase. At times we may receive an influx of orders when launching a new product or pattern therefore, shipping times may be extended.
Shipping Timeframes & Carrier Delays
Estimated delivery dates shown at checkout are provided directly by the shipping carrier and are not guaranteed. Once your order leaves our hands, we have no control over the delivery speed, transit delays, or tracking updates.
Shipping charges will not be refunded due to delays caused by the carrier.
Sew Yours strives to ship all in-stock orders within 24–48 hours (Tuesday–Saturday). During peak periods or sales events, processing may take up to 72 hours. We appreciate your patience and understanding as our small team works hard to get your order out promptly.
Shipping Miscalculations:
If the website miscalculates your shipping cost, We'll refund you the difference.
Combined Shipping:
Should you place two separate orders on the same day, we'll do our best to combine your orders and refund the shipping overage, we make no promises. Please contact us ASAP through our contact link to give a heads-up regarding the two orders.
Damaged Items:
We encourage you to inspect your package upon delivery. If you notice any damage to the packaging, please document it with photographs before opening the package. Please contact us within 3 calendar days of delivery to report any damage and submit your photos of the damage. Once we receive your report, we will assess the damage and offer a suitable resolution, which may include a replacement or refund.
Lost Packages:
After your order is shipped, you will receive a tracking number via email. Use this number to monitor your package's journey.
Reporting a Lost Package: If your package has not arrived within 5 business days of the expected delivery date, please contact us to let us know you have not received your package.
Investigation: We will initiate an investigation with the shipping carrier to locate your package. This process may take up to 7 business days.
Resolution: If your package is confirmed lost, we will offer a replacement or a full refund, depending on your preference and item availability.
Delivered Packages:
We do not issue refunds for orders marked as delivered by the carrier. If you can't locate your package, please check with household members, neighbors, or your local post office. We're happy to provide documentation to assist you in filing a claim with the carrier.
Please note that Sew Yours is not responsible for replacement or refund of packages marked as delivered.
Returned Packages Due to Incorrect Address
If a package is returned to us because the shipping address entered at checkout was incorrect or incomplete, a reshipment fee is required to send the order out again. We will email an invoice for the reshipment cost.
If the reshipment fee is not paid within 14 days of the invoice date, the order will be canceled and refunded minus the original shipping cost. Returned orders cannot be resent without payment of the reshipment fee.
Policy Updates & Right to Refuse Service
Sew Yours, LLC reserves the right to update this policy at any time and to refuse service to any customer for any lawful reason.
At Sew Yours, our mission is to provide bag makers with exclusive sewing patterns, high-quality hardware, and premium supplies that inspire creativity and craftsmanship. We are committed to delivering exceptional customer service, ensuring every maker has the tools and support needed to bring their unique creations to life.
Sew Yours, founded by Melissa, a pattern designer fueled by passion and over twenty years of self-taught experience, Sew Yours is more than just a brand - it's a community where imagination turns into reality. With each handbag she designs, Melissa infuses her love for functional bag-making, ensuring every creation is not only stylish but also practical for daily use.
Meet Hannah, our phenomenal Retail Manager at Sew Yours. Her impeccable organization skills and dedication play a pivotal role in our day-to-day operations. Thanks to Hannah, our inventory stays up-to-date and our orders ship out on time and accurately, ensuring a smooth experience for our growing family of bag makers.
April 2024 marked a milestone for us with the opening of our first brick-and-mortar store, and with it, we were lucky to welcome Angela to our team. Angela’s radiant energy and deep understanding of bag-making and quilting make her the perfect guide for anyone stepping into our world, whether online or in-person. Her goal? To make your journey from picking the right pattern to completing your dream bag as joyful and effortless as possible.
That same exciting April, Sharon joined our Sew Yours family. With her extensive expertise in bag-making, Sharon has become the go-to person for crafters seeking advice or inspiration. Her dedication to customer service and her eye for quality materials ensure that your bag-making experience is nothing short of excellent.
Cheryl Ann joined Sew Yours in March 2025 to support our growing online business. She helps with order fulfillment, hardware prep, and quality control. Whether she’s packing an order or double-checking materials, Cheryl Ann brings a steady hand and sharp attention to detail to everything she does.
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