Terms of Service and Right to Refuse Business

Welcome to SewYours.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.


Use of the Website

  1. Eligibility: You must be at least 18 years of age to use our services.

  2. Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.


Intellectual Property

  1. Ownership: All content, trademarks, and data on this website, including but not limited to software, databases, text, graphics, icons, hyperlinks, private information, designs, and agreements, are the property of Sew Yours.

  2. Restrictions: You may not reproduce, duplicate, copy, sell, or otherwise exploit our content for any commercial purpose without our express written consent.


User-Generated Content

  1. License: By submitting content to Sew Yours, you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, and distribute your content in connection with the operation of our services.

  2. Prohibited Content: Content creators are not permitted to post videos or other materials that falsify information about Sew Yours on any social platform. This includes but is not limited to misleading tutorials, false reviews, and any other content that misrepresents our products or services. Sew Yours reserves the right to take legal action.


Conduct

  1. Prohibited Activities: You agree not to engage in activities that could harm the website or its users, including but not limited to:

    • Hacking, phishing, or spamming.

    • Uploading or sharing content that is illegal, defamatory, or offensive.

    • Using automated systems to access the website in a manner that sends more request messages to the servers than a human can reasonably produce.


Right to Refuse Service

We value all of our customers and strive to provide the best possible service. However, we reserve the right to refuse service to any customer for any lawful reason, at our sole discretion. This includes, but is not limited to, instances where we determine that a customer's behavior or communication style is unreasonable, abusive, or detrimental to our business operations.

We will never refuse service based on race, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic as defined by applicable laws.


Order Acceptance and Cancellation

All orders placed through our website are subject to acceptance by SewYours.com. We reserve the right to cancel or refuse any order for any lawful reason, including but not limited to:

  • Customer conduct that we deem unreasonable or inappropriate

  • Inability to process payment

  • Suspected fraud or misuse of our website

If we cancel an order, we will notify the customer via email and issue a refund if payment has already been processed.


Communication Policy

We welcome inquiries and feedback from our customers. However, we expect all communications to be respectful and professional. We do not tolerate abusive, threatening, or harassing behavior toward our staff.

In the event that we receive inappropriate communications from a customer, we reserve the right to discontinue further correspondence and refuse future orders.


Customer Expectations

While we strive to fulfill all orders promptly and accurately, we ask customers to understand that delays may occur due to factors beyond our control. Inquiries regarding order status will be responded to within a reasonable timeframe.

Repeated inquiries within a short period of time, or communications that we consider to be unreasonable or demanding, may result in the discontinuation of our business relationship with that customer.


Termination

Sew Yours reserves the right to terminate or suspend your account and access to the website at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users.


Disclaimers and Limitation of Liability

  1. Disclaimers: The website is provided as is without warranties of any kind, either express or implied.

  2. Limitation of Liability: Sew Yours will not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.


Changes to the Terms of Service

Sew Yours reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes to these terms will signify your acceptance of those changes.


Legal Rights

SewYours.com operates within all applicable laws governing business practices. We will not tolerate any false accusations of discrimination or unlawful practices. Any such claims will be taken seriously and, if necessary, referred to our legal team for further action.


Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Florida, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.


Contact Us

If you have any questions about our Terms of Service, please contact us at: Email: contact@sewyours.com Phone: 352-244-9295

Sew Yours Team

Hannah, Melissa, Sharon, Angela

Our Mission

At Sew Yours, our mission is to provide bag makers with exclusive sewing patterns, high-quality hardware, and premium supplies that inspire creativity and craftsmanship. We are committed to delivering exceptional customer service, ensuring every maker has the tools and support needed to bring their unique creations to life.

Melissa

Sew Yours, founded by Melissa, a pattern designer fueled by passion and over twenty years of self-taught experience, Sew Yours is more than just a brand - it's a community where imagination turns into reality. With each handbag she designs, Melissa infuses her love for functional bag-making, ensuring every creation is not only stylish but also practical for daily use.

Hannah

Meet Hannah, our phenomenal Retail Manager at Sew Yours. Her impeccable organization skills and dedication play a pivotal role in our day-to-day operations. Thanks to Hannah, our inventory stays up-to-date and our orders ship out on time and accurately, ensuring a smooth experience for our growing family of bag makers.

Angela

April 2024 marked a milestone for us with the opening of our first brick-and-mortar store, and with it, we were lucky to welcome Angela to our team. Angela’s radiant energy and deep understanding of bag-making and quilting make her the perfect guide for anyone stepping into our world, whether online or in-person. Her goal? To make your journey from picking the right pattern to completing your dream bag as joyful and effortless as possible.

Sharon

That same exciting April, Sharon joined our Sew Yours family. With her extensive expertise in bag-making, Sharon has become the go-to person for crafters seeking advice or inspiration. Her dedication to customer service and her eye for quality materials ensure that your bag-making experience is nothing short of excellent.