ACCOUNT & LOGIN
Where do I enter my password to access my account?
We use a password-free login system. Just enter your email, then check your inbox or spam folder for a one-time code. Use it to access your account, downloads, and order history.
POLICIES & RESTOCKS
What are your refund, return, and shipping policies?
You can find our full policies here:
Refund/Return Policy
Shipping Policy
When will a sold-out item be restocked?
Go to the sold-out item’s page and click the black “Notify Me” button at the top of your screen. Enter your email to be alerted when it's back in stock.
SEWING PATTERN FAQ
I can't download my pattern, what should I do?
If you're having trouble downloading your pattern, try these quick steps:
Check your email: Look for a message from us with a subject like Your downloads are ready. Be sure to check your spam or promotions folder.
Use the correct email: Downloads are sent to the email you used at checkout. Double-check for typos if you don’t see it.
Click the download link from a desktop or laptop: Some mobile devices (especially iPhones or iPads) don’t support direct PDF downloads.
Try a different browser: Chrome or Firefox usually works best.
Log into your account: You can access your full order history and downloads anytime. Use the email-only login process, no password needed.
Can you mail me a printed pattern?
We don’t offer printed patterns. You can upload the file to a local print shop (e.g., Office Depot). Need just the pattern pages? Contact us with your order number—we’ll send a simplified file for printing.
Do your patterns include video tutorials?
Yes. Every pattern includes a video tutorial linked in the product listing and on the second page of the PDF sewing pattern.
Do your patterns include SVG or Projector files?
Many do. Check the product description to confirm whether SVG and Projector files are included.
Are your patterns available in other languages?
All patterns are in English only.
Do you offer acrylic templates?
No. We don’t sell acrylic templates, and third parties are not permitted to produce them using our patterns.
Are sewing patterns refundable?
PDF patterns are non-refundable due to their digital nature. They’re available instantly after purchase via email or your account.
Can I teach your patterns in my sewing class?
Contact us for permission and details.
SHIPPING FAQ
Do you offer free shipping?
Yes—orders over $199 shipped within the USA ship free.
Do you ship internationally?
No. Physical products ship within the USA only. For international PDF pattern purchases, please visit our Etsy store.
Can I add to my order before it ships?
Yes. Place a second order and email us. We’ll do our best to combine them and refund any extra shipping.
How fast do you ship?
Orders typically ship within 24–48 hours, except during launches, which may take 2–3 extra business days.
What if my package was returned due to a bad address?
Contact us. We can reship it once you pay for the new shipping label.
My tracking hasn't updated, what should I do?
USPS tracking can stall, even up to delivery. If there’s no update 7 calendar days after your label was created, contact us—we’ll file a Missing Mail Search for you. USPS requires this 7-day wait.
What if my package was marked delivered but I didn’t get it?
Check with neighbors and your local post office. Packages are often scanned early or delivered nearby. If it's still missing after a few days, contact your carrier. We’re happy to provide documentation to you so that you may file a claim with the carrier.
At Sew Yours, our mission is to provide bag makers with exclusive sewing patterns, high-quality hardware, and premium supplies that inspire creativity and craftsmanship. We are committed to delivering exceptional customer service, ensuring every maker has the tools and support needed to bring their unique creations to life.
Sew Yours, founded by Melissa, a pattern designer fueled by passion and over twenty years of self-taught experience, Sew Yours is more than just a brand - it's a community where imagination turns into reality. With each handbag she designs, Melissa infuses her love for functional bag-making, ensuring every creation is not only stylish but also practical for daily use.
Meet Hannah, our phenomenal Retail Manager at Sew Yours. Her impeccable organization skills and dedication play a pivotal role in our day-to-day operations. Thanks to Hannah, our inventory stays up-to-date and our orders ship out on time and accurately, ensuring a smooth experience for our growing family of bag makers.
April 2024 marked a milestone for us with the opening of our first brick-and-mortar store, and with it, we were lucky to welcome Angela to our team. Angela’s radiant energy and deep understanding of bag-making and quilting make her the perfect guide for anyone stepping into our world, whether online or in-person. Her goal? To make your journey from picking the right pattern to completing your dream bag as joyful and effortless as possible.
That same exciting April, Sharon joined our Sew Yours family. With her extensive expertise in bag-making, Sharon has become the go-to person for crafters seeking advice or inspiration. Her dedication to customer service and her eye for quality materials ensure that your bag-making experience is nothing short of excellent.
Cheryl Ann joined Sew Yours in March 2025 to support our growing online business. She helps with order fulfillment, hardware prep, and quality control. Whether she’s packing an order or double-checking materials, Cheryl Ann brings a steady hand and sharp attention to detail to everything she does.
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